Red Hat Society
Overview
The Red Hat Society hired imagistic to evaluate their business and provide a technology plan that could both manage their membership and collect data.
Who They Are: The Red Hat Society is an international society dedicated to reshaping the way weomen are viewed in today’s culture.
Applicable URL: www.redhatsociety.com
Project Launched: 2009
Solution
imagistic interviewed key stakeholders of the organization to gain a better understanding of their system needs, processes, and electronic and paper data collection methods. Further, imagistic delivered a comprehensive Business Technology Plan outlining their CMS, CRM, eCommerce, and inventory management systems.
End benefits for RHS:
- Business Technology plan delivered best-in-practicerecommendations that allowed for a clear, in-depth breakdown of benefits and drawbacks for the following:
- Customer Relationship Management (CRM) system
- Content Management System (Website)
- eCommerce Solution (Online store)
- Inventory Management System
Success derived since its launch in 2005:
- RHS was able to choose the best solution to meet the needs of the organization to enable continued growth
- More streamlined business processes
imagistic service contributions:
- Business Technology Plan including:
- Identifying process bottlenecks and critical pain points
- Software matrix review of CRM and CMS solutions
- RFP Consultation
- Project management
- Information architecture
- Programming